Privacy policy

Privacy Policy


Lympflow

Last updated: September 9, 2026


This Privacy Policy explains how Lympflow ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from lympflow.shop (the "Site"), or otherwise interact with us.


By using the Site, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect


Information you give us directly

When you place an order, create an account, sign up for emails, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by our payment provider — we do not store full card details)
  • Order history and preferences
  • Any information you include in messages to our support team


Information collected automatically

When you browse the Site, we automatically collect certain information via cookies and similar technologies, including:

  • IP address and approximate location
  • Browser type and device information
  • Pages viewed, time spent on pages, and referring URLs
  • Cart and browsing behavior


Information from third parties

We may receive information about you from service providers that support our store, such as our ecommerce platform (Shopify), payment processors, shipping carriers, and marketing/analytics tools.

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2. How We Use Your Information


We use the information we collect to:

  • Process and fulfill your orders, including payment, shipping, and customer service
  • Communicate with you about your order, account, or inquiries
  • Send marketing emails or promotions, where you have opted in (you can unsubscribe at any time)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

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3. Cookies and Tracking Technologies


We use cookies and similar tracking technologies to operate the Site, remember your preferences, keep items in your cart, and understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.


We may also use analytics and advertising tools (for example, to measure Site traffic or run marketing campaigns). These providers may set their own cookies subject to their own privacy policies.

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4. How We Share Your Information


We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business, such as Shopify (our ecommerce platform), payment processors, shipping and fulfillment partners, email/SMS marketing platforms, and analytics providers
  • Legal and safety purposes, where required to comply with a law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Lympflow, our customers, or others
  • Business transfers, if we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction


Each of these third parties is only given the information necessary to perform their function and is expected to handle it securely.

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5. Data Retention


We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.

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6. Your Rights and Choices


Depending on where you live, you may have rights regarding your personal information, which can include the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Opt out of marketing communications
  • Data portability


To exercise any of these rights, contact us at support@lympflow.shop. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing certain requests.


If you are located in the European Economic Area (EEA) or UK, you also have the right to lodge a complaint with your local data protection authority. If you are located in India, you have rights under the Digital Personal Data Protection Act, 2023, including the right to grievance redressal — you can reach our grievance contact at the email above.

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7. Children's Privacy


Our products and Site are not directed to children, and we do not knowingly collect personal information from anyone under the age of 16 (or the applicable age of consent in your jurisdiction). If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

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8. Data Security


We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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9. International Transfers


Because we use service providers such as Shopify that may process data in countries other than your own, your information may be transferred to, stored, and processed in a country different from where you live, which may have different data protection laws.

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10. Health and Wellness Product Disclaimer


Lympflow products are wellness supplements and are not intended to diagnose, treat, cure, or prevent any disease. Any personal or health-related information you voluntarily share with us (for example, in a customer service message) is used solely to assist you and is not sold or shared for advertising purposes.

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11. Third-Party Links


Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

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12. Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

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13. Contact Us


If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:


Lympflow

Email: support@lympflow.shop

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This document is a general template and does not constitute legal advice. Depending on where your customers are located (e.g., EU/UK under GDPR, California under CCPA/CPRA, India under the DPDP Act), you may have additional or different obligations. We recommend having this policy reviewed by a qualified attorney before publishing it, especially given the health/wellness nature of your products.